Open Ticket Request System

OpenTRS is a free and open source Ticket Request System with email and phone interfaces and many other features to manage customer telephone calls and e-mails.

Last updated 12 May, 2002


User level: Submit a level

User Rating:

Homepage

License(s) :

GPLv2orlater

Rate it!

 

About

Leadership
Requirements
  • Perl (Use Requirement)
  • MySQL (Use Requirement)
  • tar (Build Prerequisite)
  • Perl (Build Prerequisite)
Related Projects

Issue-Tracker, Request Tracker, Wreq, phpSupport

Versions

1.0.2

1.0.2 released 2003-03-09

  • Released: 9 Mar, 2003
  • Code Maturity: Stable
  • Source Archive: ftp://ftp.gwdg.de/pub/misc/otrs/otrs-1.0.2-01.tar.gz
  • Licenses: GPLv2orlater
  • Interfaces: Console, Web

User Community and Support

User manual available in in sgml, Postscript and HTML formats from http://otrs.org/pages/index.pl?Site=Docu

General Resources
Announcement Resources
Support Resources

Development

Developer Resources
Bug Tracking Resources
 

Please send comments on these web pages to bug-directory@fsf.org, send other questions to info@fsf.org.

Copyright © 2000 - 2009 Free Software Foundation, Inc., 51 Franklin Street, 5th Floor, Boston, MA 02110-1301, USA

The copyright licensing notice below applies to this text. Any software described in this text has its own copyright notice and license, which can usually be found in the distribution itself.

Permission is granted to copy, distribute, and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation; with no Invariant Sections, with no Front-Cover Texts, and with no Back-Cover Texts.