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F2w helpdesk
Computer languages Python  +
Documentation note Administrator's guide available from http://f2w.sourceforge.net/f2w-admin.html; User's guide available from http://f2w.sourceforge.net/f2w-guide.html
Full description f2w helpdesk is a Web-based helpdesk packaf2w helpdesk is a Web-based helpdesk package. It categorises requests to an arbitrary level of detail (using an expert-system-like question and answer method) and associates advice and problem-specific information with the various request categories. The resulting knowledge base helps resolve frequently occurring problems more quickly. Users can also add their own tasks, thus using the program as a todo list or for workflow within teams. Notes can be added to each request at any time. can be added to each request at any time.
Homepage URL http://f2w.sourceforge.net/  +
Interface web  +
Is GNU false  +
Keywords Web  + , Internet  + , WWW  + , helpdesk  + , f2w helpdesk  +
Last review by Janet Casey +
Last review date 23 October 2007  +
License GPLv2 +
License verified by Janet Casey  +
License verified date 13 November 2001  +
Name f2w helpdesk  +
Prerequisite description MySQL-type database  + , Zope  +
Prerequisite kind Required to use  + , Required to build  +
Real name Peter Harris  +
Related projects Eventum +
Resource URL http://lists.sourceforge.net/mailman/listinfo/f2w-helpdesk  +
Resource audience Bug Tracking  + , Developer  + , Support  +
Resource kind Mailing List Info/Archive  +
Revisionid 5,476  +
Revisiontimestamp 12 April 2011 09:43:46  +
Revisionuser User:WikiSysop +
Role Maintainer  +
Short description Web-based helpdesk package  +
Software-development debugging  +
Submitted by Database conversion +
Submitted date 1 April 2011  +
Use software-development  +
User level none  +
Version comment 1.4.3 stable released 2002-07-23
Version date 23 July 2002  +
Version download http://prdownloads.sourceforge.net/f2w/f2w-1.4.3.zexp.gz  +
Version identifier 1.4.3  +
Version status stable  +
Has queryThis property is a special property in this wiki. F2w helpdesk + , F2w helpdesk + , F2w helpdesk + , F2w helpdesk + , F2w helpdesk + , F2w helpdesk + , F2w helpdesk + , F2w helpdesk + , F2w helpdesk +
Modification dateThis property is a special property in this wiki. 25 November 2014 18:22:57  +
Page has default formThis property is a special property in this wiki. Entry  +
Has subobjectThis property is a special property in this wiki. F2w helpdesk + , F2w helpdesk + , F2w helpdesk + , F2w helpdesk + , F2w helpdesk +
EmailThis property is a special property in this wiki. scav@users.sourceforge.net  +
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