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Open Ticket Request System
Computer languages Perl,SQL,dtl  +
Documentation note User manual available in in sgml, Postscript and HTML formats from http://otrs.org/pages/index.pl?Site=Docu
Full description OpenTRS is a free and open source Ticket Request System with email and phone interfaces and many other features to manage customer telephone calls and e-mails.
Homepage URL http://otrs.org/  +
Interface console  + , web  +
Is GNU false  +
Keywords email  + , system  + , ticket  + , phone  + , Open TRS  + , trouble ticket  +
Last review by Martin Edenhofer +
Last review date 12 May 2002  +
License GPLv2orlater +
License verified by Janet Casey  +
License verified date 12 May 2002  +
Name Open Ticket Request System  +
Prerequisite description MySQL  + , Perl  + , tar  +
Prerequisite kind Required to use  + , Required to build  +
Real name Martin Edenhofer  +
Related projects Issue-Tracker + , PhpSupport + , Request Tracker + , Wreq +
Resource URL http://bugs.otrs.org/  + , http://otrs.org/pages/index.pl?Site=Download  + , mailto:announce@otrs.org  + , mailto:dev@otrs.org  + , mailto:otrs@otrs.org  +
Resource audience Bug Tracking  + , Developer  + , Help  + , Support  +
Resource kind VCS Repository Webview  + , E-mail  +
Revisionid 4,903  +
Revisiontimestamp 12 April 2011 09:27:11  +
Revisionuser User:WikiSysop +
Role Maintainer  +
Short description Trouble ticket system  +
Software-development bug-tracking-system  +
Submitted by Database conversion +
Submitted date 1 April 2011  +
Use software-development  +
User level none  +
VCS checkout command co otrs  +
Version comment 1.0.2 released 2003-03-09
Version date 9 March 2003  +
Version download ftp://ftp.gwdg.de/pub/misc/otrs/otrs-1.0.2-01.tar.gz  +
Version identifier 1.0.2  +
Version status stable  +
Has queryThis property is a special property in this wiki. Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System +
Modification dateThis property is a special property in this wiki. 25 November 2014 18:18:03  +
Page has default formThis property is a special property in this wiki. Entry  +
Has subobjectThis property is a special property in this wiki. Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System +
EmailThis property is a special property in this wiki. martin@otrs.org  +
hide properties that link here 
Open Ticket Request System + License of
Open Ticket Request System + Person of
Issue-Tracker + , PhpSupport + , Request Tracker + , Wreq + Related projects
Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + Resource of
Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + , Open Ticket Request System + Software prerequisite of
 

 

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