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This entry published by the Free Software Foundation.
| Open Ticket Request System |
| Computer languages | Perl,SQL,dtl + |
|---|---|
| Documentation note | User manual available in in sgml, Postscript and HTML formats from http://otrs.org/pages/index.pl?Site=Docu |
| Full description | OpenTRS is a free and open source Ticket Request System with email and phone interfaces and many other features to manage customer telephone calls and e-mails. |
| Homepage URL | http://otrs.org/ + |
| Interface | console + , web + |
| Is GNU | false + |
| Keywords | email + , system + , ticket + , phone + , Open TRS + , trouble ticket + |
| Last review by | Martin Edenhofer + |
| Last review date | 12 May 2002 + |
| License | GPLv2orlater + |
| License verified by | Janet Casey + |
| License verified date | 12 May 2002 + |
| Name | Open Ticket Request System + |
| Prerequisite description | MySQL + , Perl + , tar + |
| Prerequisite kind | Required to use + , Required to build + |
| Real name | Martin Edenhofer + |
| Related projects | Issue-Tracker + , PhpSupport + , Request Tracker + , Wreq + |
| Resource URL | http://bugs.otrs.org/ + , http://otrs.org/pages/index.pl?Site=Download + , mailto:announce@otrs.org + , mailto:dev@otrs.org + , mailto:otrs@otrs.org + |
| Resource audience | Bug Tracking + , Developer + , Help + , Support + |
| Resource kind | VCS Repository Webview + , E-mail + |
| Revisionid | 4,903 + |
| Revisiontimestamp | 12 April 2011 14:27:11 + |
| Revisionuser | WikiSysop + |
| Role | Maintainer + |
| Short description | Trouble ticket system + |
| Software-development | bug-tracking-system + |
| Submitted by | Database conversion + |
| Submitted date | 1 April 2011 + |
| Use | software-development + |
| User level | none + |
| VCS checkout command | co otrs + |
| Version comment | 1.0.2 released 2003-03-09 |
| Version date | 9 March 2003 + |
| Version download | ftp://ftp.gwdg.de/pub/misc/otrs/otrs-1.0.2-01.tar.gz + |
| Version identifier | 1.0.2 + |
| Version status | stable + |
| Modification dateThis property is a special property in this wiki. | 25 May 2012 01:16:32 + |
| Page has default formThis property is a special property in this wiki. | Entry + |
| EmailThis property is a special property in this wiki. | martin@otrs.org + |
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