CGI application, based on Perl 5 and PostgreSQL, designed to provide helpdesk problem report management system for small to medium sized companies. It includes web and email interfaces for submitting, updating, and querying problem reports.
DocumentationUser's guide available from http://www.altara.org/teacup/doc/userguide.html; Administrator's guide available from http://www.altara.org/teacup/doc/techguide.html
released on 1 May 2000
|License||Verified by||Verified on||Notes|
|GPLv2orlater||Janet Casey||30 January 2001|
Leaders and contributors
Resources and communication
|Required to use||PostgreSQL|
|Required to use||Perl|
This entry (in part or in whole) was last reviewed on 7 May 2002.