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|Name=Eventum
 
|Name=Eventum
 
|Short description=Issue tracking system for managing incoming tech support requests or for organizing tasks and bugs
 
|Short description=Issue tracking system for managing incoming tech support requests or for organizing tasks and bugs
|Full description='Eventum' is a user-friendly and flexible issue tracking system that support departments can use to track incoming technical support requests or that software development teams can use to quickly organize tasks and bugs. It is used by the MySQL AB Technical Support team, where it has dramatically improved response times.
+
|Full description=Eventum is a user-friendly and flexible issue tracking system that can be used by a
 +
support department to track incoming technical support requests, or by a software  
 +
development team to quickly organize tasks and bugs.
 +
|Homepage URL=http://forge.mysql.com/wiki/Eventum/
 +
|Is GNU=No
 
|User level=none
 
|User level=none
|Status=Live
 
|Component programs=
 
|Homepage URL=http://eventum.mysql.org/
 
|VCS checkout command=
 
 
|Computer languages=PHP
 
|Computer languages=PHP
|Documentation note=
 
|Paid support=
 
|IRC help=
 
|IRC general=
 
|IRC development=
 
 
|Related projects=EnterTrack,OTRS,Request_Tracker,f2w_helpdesk
 
|Related projects=EnterTrack,OTRS,Request_Tracker,f2w_helpdesk
 
|Keywords=php,debugging,bug tracking,tech support,technical support,issue tracking
 
|Keywords=php,debugging,bug tracking,tech support,technical support,issue tracking
|Is GNU=n
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|Version identifier=2.1.1
 +
|Version date=2008/01/09
 +
|Version status=stable
 +
|Version download=http://dev.mysql.com/get/Downloads/eventum/eventum-2.1.1.tar.gz/from/pick#mirrors
 +
|Version comment=1.6.0 stable released 2005-07-30
 
|Last review by=Janet Casey
 
|Last review by=Janet Casey
 
|Last review date=2008-06-24
 
|Last review date=2008-06-24
 
|Submitted by=Database conversion
 
|Submitted by=Database conversion
 
|Submitted date=2011-04-01
 
|Submitted date=2011-04-01
|Version identifier=2.1.1
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}}
|Version date=2008-01-09
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{{Project license
|Version status=stable
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|License=GPLv2orlater
|Version download=http://dev.mysql.com/get/Downloads/eventum/eventum-2.1.1.tar.gz/from/pick#mirrors
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|License verified by=Janet Casey
 
|License verified date=2005-03-02
 
|License verified date=2005-03-02
|Version comment=1.6.0 stable released 2005-07-30
 
 
}}
 
}}
 
{{Person
 
{{Person
 +
|Real name=Bryan Alsdorf
 
|Role=Maintainer
 
|Role=Maintainer
|Real name=João Prado Maia
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|Email=bryan@mysql.com
|Email=jpm@mysql.com
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|Resource URL=
+
 
}}
 
}}
 
{{Resource
 
{{Resource
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|Software-development=bug-tracking-system
 
|Software-development=bug-tracking-system
 
|Use=software-development
 
|Use=software-development
}}
 
{{Project license
 
|License=GPLv2orlater
 
|License verified by=Janet Casey
 
|License verified date=2005-03-02
 
 
}}
 
}}
 
{{Software prerequisite
 
{{Software prerequisite
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{{Software prerequisite
 
{{Software prerequisite
 
|Prerequisite kind=Required to use
 
|Prerequisite kind=Required to use
|Prerequisite description=PHP 4.1.0 or later with PCRE extension and MySQL extension
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|Prerequisite description=PHP 5.1.0
 
}}
 
}}
 
{{Software prerequisite
 
{{Software prerequisite
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|Prerequisite kind=Weak prerequisite
 
|Prerequisite kind=Weak prerequisite
 
|Prerequisite description=PHP's IMAP extension (for email integration)
 
|Prerequisite description=PHP's IMAP extension (for email integration)
 +
}}
 +
{{Software prerequisite
 +
|Prerequisite kind=Weak prerequisite
 +
|Prerequisite description=PHP's mbstring extension (for localization)
 
}}
 
}}

Latest revision as of 14:25, 4 October 2011

[edit]

Eventum

http://forge.mysql.com/wiki/Eventum/
Eventum is a user-friendly and flexible issue tracking system that can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs.


Download

Download version 2.1.1 (stable)
released on 9 January 2008

Categories

Related Projects




Licensing

LicenseVerified byVerified onNotes
GPLv2orlaterJanet Casey2 March 2005



Leaders and contributors

Contact(s)Role
Bryan Alsdorf Maintainer


Resources and communication

Audience Resource type URI
Developer E-mail mailto:eventum-devel@lists.mysql.com
Support E-mail mailto:eventumusers@lists.mysql.com


Software prerequisites

Kind Description
Weak prerequisite PHP's IMAP extension (for email integration)
Weak prerequisite PHP's mbstring extension (for localization)
Required to use MySQL
Required to use PHP 5.1.0
Weak prerequisite PHP's GD extension (for graphical statistics)

This entry (in part or in whole) was last reviewed on 24 June 2008.



Entry





























Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.3 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts, and no Back-Cover Texts. A copy of the license is included in the page “GNU Free Documentation License”.

The copyright and license notices on this page only apply to the text on this page. Any software or copyright-licenses or other similar notices described in this text has its own copyright notice and license, which can usually be found in the distribution or license text itself.


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