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GNATS organizes the large volume of email that flows between end users and software maintainers by defining a database made up of archived and indexed email messages. It consists of several utilities which, when used together, formulate and administer a database of Problem Reports grouped by site-defined "problem categories." It lets a support organization track problems in an organized manner through acting as an active field archive for field-separated textual data submitted through email. There are several front end interfaces, including command line, Emacs, and TCL/Tk. There are also a number of Web interfaces (CGI) written in languages like Python and Perl.


User reference manual included; User reference manual available in HTML format from; User information available from

Heckert gnu.small.png This is a GNU package:gnats


Download version 4.1.0 (stable)
released on 7 March 2005


Related Projects


LicenseVerified byVerified onNotes
GPLJanet Casey31 January 2001

Leaders and contributors

Chad Walstrom Maintainer

Resources and communication

Audience Resource type URI
Bug Tracking E-mail
Developer,Support E-mail
Help E-mail

Software prerequisites

This entry (in part or in whole) was last reviewed on 7 March 2005.


Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.3 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts, and no Back-Cover Texts. A copy of the license is included in the page “GNU Free Documentation License”.

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