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GNATS organizes the large volume of email that flows between end users and software maintainers by defining a database made up of archived and indexed email messages. It consists of several utilities which, when used together, formulate and administer a database of Problem Reports grouped by site-defined "problem categories." It lets a support organization track problems in an organized manner through acting as an active field archive for field-separated textual data submitted through email. There are several front end interfaces, including command line, Emacs, and TCL/Tk. There are also a number of Web interfaces (CGI) written in languages like Python and Perl.
DocumentationUser reference manual included; User reference manual available in HTML format from http://www.gnu.org/software/gnats/doc/3_113_1/index.html; User information available from http://www.alumni.caltech.edu/~dank/gnats.html
This is a GNU package:gnats
released on 7 March 2005
|License||Verified by||Verified on||Notes|
|GPL||Janet Casey||31 January 2001|
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This entry (in part or in whole) was last reviewed on 7 March 2005.