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Open Ticket Request System

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Open Ticket Request System

http://otrs.org/
OpenTRS is a free and open source Ticket Request System with email and phone interfaces and many other features to manage customer telephone calls and e-mails.

Documentation

User manual available in in sgml, Postscript and HTML formats from http://otrs.org/pages/index.pl?Site=Docu


Download

Download version 1.0.2 (stable)
released on 9 March 2003

VCS Checkout

co otrs

Categories

Related Projects




Licensing

LicenseVerified byVerified onNotes
GPLv2orlaterJanet Casey12 May 2002



Leaders and contributors

Contact(s)Role
Martin Edenhofer Maintainer


Resources and communication

Audience Resource type URI
Bug Tracking,Developer E-mail mailto:otrs@otrs.org
Bug Tracking VCS Repository Webview http://bugs.otrs.org/
Developer VCS Repository Webview http://otrs.org/pages/index.pl?Site=Download
Help E-mail mailto:announce@otrs.org
Support E-mail mailto:dev@otrs.org


Software prerequisites

Kind Description
Required to use MySQL
Required to use Perl
Required to build tar
Required to build Perl

This entry (in part or in whole) was last reviewed on 12 May 2002.



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Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.3 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts, and no Back-Cover Texts. A copy of the license is included in the page “GNU Free Documentation License”.

The copyright and license notices on this page only apply to the text on this page. Any software or copyright-licenses or other similar notices described in this text has its own copyright notice and license, which can usually be found in the distribution or license text itself.


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