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Professional help desk system

Firefly is a multi-user professional help desk system with several additional applications including company and contact management, knowledge database management, and contracts management. Firefly is also an application framework providing services such as user authentication, profile management, and database abstraction.

Related Projects

  • Request Tracker


LicenseVerified byVerified onNotes
License:GPLJanet Casey21 February 2001

Leaders and contributors

Frederic Manson Contributor
Pascal David Contributor
Stephane Desneux Contributor

Resources and communication

AudienceResource typeURI
Savannah (Ref)
Bug TrackingHomepage

Software prerequisites

Required to useApache 1.3 server; PHP 3.0.17 (or later) and pgsql and gd modules; PostgreSQL 7.0.3 server

This entry (in part or in whole) was last reviewed on 20 February 2018.


Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.3 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts, and no Back-Cover Texts. A copy of the license is included in the page “GNU Free Documentation License”.

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