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Professional help desk system

Firefly is a multi-user professional help desk system with several additional applications including company and contact management, knowledge database management, and contracts management. Firefly is also an application framework providing services such as user authentication, profile management, and database abstraction.

Related Projects



Verified by

Verified on


Verified by

Janet Casey

Verified on

21 February 2001

Leaders and contributors

Frederic Manson Contributor
Pascal David Contributor
Stephane Desneux Contributor

Resources and communication

AudienceResource typeURI
Bug TrackingHomepage
Savannah (Ref)
Python (Ref)
Ruby (Ref)

Software prerequisites

Required to useApache 1.3 server; PHP 3.0.17 (or later) and pgsql and gd modules; PostgreSQL 7.0.3 server

This entry (in part or in whole) was last reviewed on 5 April 2018.


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