Open Ticket Request System

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Open Ticket Request System

http://otrs.org/
Trouble ticket system

OpenTRS is a free and open source Ticket Request System with email and phone interfaces and many other features to manage customer telephone calls and e-mails.

Documentation

User manual available in in sgml, Postscript and HTML formats from http://otrs.org/pages/index.pl?Site=Docu


Download

Download version 5.0.15 (stable)
released on 13 December 2016

VCS Checkout

co otrs

Categories

Related Projects




Licensing

LicenseVerified byVerified onNotes
GPLv2orlaterJanet Casey12 May 2002



Leaders and contributors

Contact(s)Role
Martin Edenhofer Maintainer


Resources and communication

AudienceResource typeURI
Bug TrackingVCS Repository Webviewhttp://bugs.otrs.org/
DeveloperVCS Repository Webviewhttp://otrs.org/pages/index.pl?Site=Download
HelpE-mailmailto:announce@otrs.org
SupportE-mailmailto:dev@otrs.org
Bug Tracking,DeveloperE-mailmailto:otrs@otrs.org


Software prerequisites

KindDescription
Required to useMySQL
Required to usePerl
Required to buildtar
Required to buildPerl

This entry (in part or in whole) was last reviewed on 19 January 2017.



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