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Helpdesk report management system

This is a candidate for deletion: 1. No files/source (try to contact? https://sourceforge.net/u/btrammell/profile/)

CGI application, based on Perl 5 and PostgreSQL, designed to provide helpdesk problem report management system for small to medium sized companies. It includes web and email interfaces for submitting, updating, and querying problem reports.


User's guide available from http://www.altara.org/teacup/doc/userguide.html; Administrator's guide available from http://www.altara.org/teacup/doc/techguide.html



version 2.0 (stable)
released on 1 May 2000

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Related Projects


LicenseVerified byVerified onNotes
License:GPLv2orlaterJanet Casey30 January 2001

Leaders and contributors

Brian Trammell Maintainer

Resources and communication

AudienceResource typeURI
Bug Tracking,Developer,SupportE-mailmailto:brian@altara.org
Python (Ref)https://pypi.org/project/teacup
Ruby (Ref)https://rubygems.org/gems/teacup

Software prerequisites

Required to usePerl
Required to usePostgreSQL

This entry (in part or in whole) was last reviewed on 29 March 2018.


Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.3 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts, and no Back-Cover Texts. A copy of the license is included in the page “GNU Free Documentation License”.

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