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Helpdesk report management system This is a candidate for deletion: 1. No files/source (try to contact? https://sourceforge.net/u/btrammell/profile/)

CGI application, based on Perl 5 and PostgreSQL, designed to provide helpdesk problem report management system for small to medium sized companies. It includes web and email interfaces for submitting, updating, and querying problem reports.


User's guide available from http://www.altara.org/teacup/doc/userguide.html; Administrator's guide available from http://www.altara.org/teacup/doc/techguide.html



version 2.0 (stable)
released on 1 May 2000

VCS Checkout



Related Projects

  • Issue-Tracker


LicenseVerified byVerified onNotes
License:GPLv2orlaterJanet Casey30 January 2001

Leaders and contributors

Brian Trammell Maintainer

Resources and communication

AudienceResource typeURI
Bug Tracking,Developer,SupportE-mailmailto:brian@altara.org

Software prerequisites

Required to usePerl
Required to usePostgreSQL

This entry (in part or in whole) was last reviewed on 1 March 2017.


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